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Rachel Buchanan, L.Ac.

Appointment & Cancellation Policy

Last updated November 2026

I keep my schedule small so I can give each person my full attention. These policies help me hold that time for you, and for the next person who needs it.

Booking

Cancelling or rescheduling

Arriving late

I keep a schedule and need to honor everyone's time. If you arrive late, your session will be shortened so the next person isn't kept waiting, and the full fee still applies.

Payment

Text message reminders

If you opt in when booking, you'll receive one text reminder the day before each appointment. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting in is not required to book.

Your care

Acupuncture works alongside your medical care, never in place of it. Please keep your physicians informed, and continue any treatment they've prescribed.

Questions

If anything here is unclear, send me a message. I'm happy to help.