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Rachel Buchanan, L.Ac.

Privacy Notice

Last updated November 2026

Your privacy matters to me. This notice explains what information this website collects, why, and how it's protected. It covers the website and online booking only. Your health records from your visits are kept separately and are not stored on this website.

What I collect

When you book an appointment:

When you send a message through the contact form: your name, email address, optional phone number, and message. Messages are sent to me by email and are not stored on the website. Please don't include medical details.

How I use it

I don't sell or rent your information, I don't share it for advertising, and I don't send marketing emails.

What's kept out of email and texts

Confirmation and reminder messages include only the date, time, and location of your appointment. They never mention the reason for your visit.

Who helps run the website

A few service providers store or deliver information on my behalf, and only for these purposes:

[ADD WHEN LIVE: Stripe (card payments) and the text-message provider]

Text messages

If you opt in to text reminders, your phone number is used only to send appointment reminders and updates. Mobile numbers and text-message consent are never shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to opt out at any time.

How it's protected

Cookies

This website doesn't use advertising or tracking cookies. A cookie is used only to keep me signed in to the admin area.

Your choices

How long information is kept

Appointment records are kept for at least seven years, the same as my clinical records, and then deleted. Contact-form messages stay in my email inbox and are not stored on the website.

Changes

If this notice changes, I'll update it here and change the date at the top.

Questions

Send me a message with any questions about your privacy.